IT SUPPORT

Melbourne based Australian owned and run

  • Monthly Managed IT Services
  • Prepaid IT Support
  • On Site Support

Managed IT Services

Complete outsourced IT Department for your business

 

Businesses need to focus their time and energy on building and managing their business. By staying ahead of the competition, they cannot afford costly downtime caused by viruses, ransomware, malware, updates, slow running computers and error messages.

Managed Technology services offers proactive, stress free IT services and support. Our flat-rate services can give the peace of mind by reducing your costs, increasing productivity and minimizing risk. Often times, we will find and solve your computer problems before you even know you have them.

Remote Workstation Access

Better remote support, we see what you see to help fix issues quickly

Monitoring

Active Cyber Security Monitoring

Status

Hard Drive Status

Backup

Setup of Encrypted Vault to store all data

Fixed price

Unlimited access phone and remote support Onsite support is charged by the hour

Updates

Microsoft Patch Management

Managed Backup Plan: Billed per Workstation / Server per Month

  • Setup of Encrypted Vault to store all data
  • Full System Backup & Daily Differential Backups
  • 100GB of Backup Data Storage per workstation
  • 500GB of Backup Data Storage per server
  • Local Backup Storage can be added on to speed up recoveries
  • Data Restoration is not included. If Data Restoration is required, standard billing rates apply

PREPAID IT SUPPORT

Our Prepaid IT Support plan allows you to buy a set number of prepaid hours which can be aligned to suit your requirements. This gives you complete cost control over your IT environment whilst still being supported.

  • Any problem in fixed under 15mins not charged
  • Fixed pricing phone and remote support
  • IT packs ( a block of 3,5,10,20hrs used a you required )
  • Fixed price, unlimited access phone and remote support Onsite support is charged by the hour

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